AMERICAN ANGUS ASSOCIATION - THE BUSINESS BREED

Association, AGI Seeks Customer Service Feedback

Survey response to help evaluate the performance, assess effectiveness and measure progress toward strategic objectives.

By Sarah Kocher, Communications Specialist and Kayla Wookey, AGI® Customer service team lead

May 7, 2025

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As part of an ongoing commitment to improving member and customer services, the American Angus Association and Angus Genetics Inc. (AGI) welcome feedback through a 10-minute, comprehensive survey.

TAKE SURVEY

The survey explores long-term strategic initiatives, data submission processes and experiences with the customer service teams at both AGI and the Association. 

As a member-centered organization, we deeply value feedback from our customers. The information you provide will directly influence decisions and guide the development of our offerings.” — Kayla Wookey, AGI customer service team lead

Designed to gather insights on current satisfaction with our services, programs and overall customer experience, survey participation helps: 

  • Identify areas for improvement 
  • Understand your needs and expectations 
  • Shape our future plans and priorities 

“We know your time is valuable, and we sincerely thank you for taking a few moments to complete this survey,” Wookey says. “Your input is crucial in helping us continue to improve and serve you better.”

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